Hold/Combine Order Request or Change Address

This page is instructions for customers who wish to request for the following:

  • Combine: combining 2 or more of your orders so that both orders get sent at the same time as 1 shipment
  • Hold my order: addignishop will temporarily hold your order upon request (typically due to covid-related country restrictions or any other reasons). The shop will wait until the customer updates the shop with a green light to ship the order
  • Change Address
  • Any other Special Requests

 

To make a [Combine] request:

  1. Add [Combine Order] item in your cart
  2. Use the following Coupon code COMBINE456  at checkout to get your shipping fee waived. This should only be used on your second or third order. It should not be used if you are making your first time order.
  3. Fill in this Google Form. Even if you have DM'd me elsewhere, you will still have to fill in this Google form. If you don't fill in the form, I would have no way to keep track or remember your request. Please fill in this form.

ELIGIBILITY:
    • you CANNOT use the COMBINE456 code if this is your first order; or if you only have one single order
    • You can only use ONE discount code at checkout. It is not possible to use the COMBINE456 code if another Discount Code is being used or if an Automatic Discount is Active. This is due to the technical limitation of Shopify which only allows one discount code to be used per transaction

    • you CANNOT use the COMBINE456 code if your previous order has already been shipped out/already has a tracking number

    • the COMBINE456 coupon should only be used for your second order (and subsequent newer orders) It CANNOT be used for your first order. If you do this for your first order as a way to cheat from paying the full shipping cost, your order will not be shipped and no refund will be given.

    • This discount code has a weight limit of 250g and it cannot be used if your order exceeds that weight. Please take note once again that this code is only to be used on your second order and subsequent orders only. It cannot be used if you only have one single order.

    IMPORTANT: It is the customer's personal responsibility to ensure that you have correctly used the COMBINE456 code at checkout on your second/third order. The shop will NOT be providing any shipping refunds to any customer who failed to put the code at checkout for any reason. This COMBINE ORDER service is a free additional service that the shop happily offers with the convenience of customers in mind. However, the shop is in no way responsible, nor obligated to give a shipping refund, if a customer pays full shipping for all their orders due to the customer's own failure to read the instructions, rules, and terms of service.

    To make a [Hold my Order] or [Change Address] request:

    1. Fill in this Google Form. Even if you have DM'd me elsewhere, you will still have to fill in this Google form. If you don't fill in the form, I would have no way to keep track or remember your request. Please fill in this form.