Hold/Combine Order Request or Change Address

This page is instructions for customers who wish to request for the following:

  • Combine: combining 2 or more of your orders so that both orders get sent at the same time as 1 shipment
  • Hold my order: addignishop will temporarily hold your order upon request (typically due to covid-related country restrictions or any other reasons). The shop will wait until the customer updates the shop with a green light to ship the order
  • Change Address
  • Any other Special Requests

 

To make a [Combine] request:

  1. Use the following Coupon code COMBINE123  at checkout to save on your second order's shipping fee. Combining your order means both orders will be sent out as 1 shipment, so you should not have to pay for double shipping! Which is why you should use the following coupon code to waive the second shipping fee.

  2. Fill in this Google Form. Even if you have DM'd me elsewhere, you will still have to fill in this Google form. If you don't fill in the form, I would have no way to keep track or remember your request. Please fill in this form.

    IMPORTANT: the second shipping fee can only be waived if the total weight of both your order does NOT exceed 100g (about 5 pins). For example: If you ordered 1 pin in your first order, and 6 pins in your second order, the total weight of both combined would exceed 100g and the shipping fee you paid for from your 1st order will not be able to cover for the extra weight from your 2nd order. The total weight would fall under a different shipping class that would cost slightly more, depending on the total weight of both orders. If you were to use the COMBINE123 code when your total order exceeds 100g, the shop will at a later time request for you to pay the difference. If you fail to pay for the difference, the shop will hold your order indefinitely until the difference has been paid.

 

To make a [Hold my Order] or [Change Address] request:

  1. Fill in this Google Form. Even if you have DM'd me elsewhere, you will still have to fill in this Google form. If you don't fill in the form, I would have no way to keep track or remember your request. Please fill in this form.