FAQ

Do you accept commissions?

Sorry, I am currently not accepting commissions.

 

How long will it take for my order to arrive?

Shipping usually takes 2-4 weeks, but this varies depending on circumstances out of our control such as delays at customs or high delivery load. For more information, please check out our Shipping Policy page.

 

There is a mistake / defect in my order! What should I do?

I'm very sorry for the mistake/defect! Do get in touch with me via email and I will send over a replacement free of charge. However, replacement will not be provided for damages caused from mishandled shipping by the shipping service. For more information, please check out our Refund policy page.

 

My order hasn't arrived! What should I do?

I'm very sorry to hear that! Shipping can sometimes take up to 3 months with some countries, so your order may still arrive yet. I do not accept refunds due to delayed or missing packages. That being said, if it has been more than 3 months and your order still has not arrived, do contact me via email and I will see what I can do. For more information, please check out our Shipping Policy page.